Operational Excellence

Efficient, reliable, solid and adaptable

ParaLife provides services through an integrated proprietary IT and processing platform that:

  • is tailored to the needs of our insured customers and our business partners
  • interfaces seamlessly with our partners’ operating systems
  • scales up easily to handle high volumes of small transactions
  • safeguards data integrity, accuracy and consistency

Responsive, accessible, clear and supportive

ParaLife serves its insured customers through first-rate customer-service centers. Hotlines support existing customers:

  • to answer queries
  • to provide logistical services (call of ambulance, etc.)
  • to submit claims
  • to solve problems

The customer-service centers support:

  • the outreach to target groups
  • communicating and explaining our solutions & services
  • signing up new customers