Efficient, reliable, solid and adaptable
ParaLife provides services through an integrated proprietary IT and processing platform that:
- is tailored to the needs of our insured customers and our business partners
- interfaces seamlessly with our partners’ operating systems
- scales up easily to handle high volumes of small transactions
- safeguards data integrity, accuracy and consistency
Responsive, accessible, clear and supportive
ParaLife serves its insured customers through first-rate customer-service centers. Hotlines support existing customers:
- to answer queries
- to provide logistical services (call of ambulance, etc.)
- to submit claims
- to solve problems
The customer-service centers support:
- the outreach to target groups
- communicating and explaining our solutions & services
- signing up new customers